Importer

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Water Ionizer Comparison Table

Compare: Importer

Why you need to consider the importer you are buying from

The question of whom you buy a water ionizer from is at least as important as who manufactures it. The answer is really quite simple. It comes down to integrity and service. The three most crucial questions are:

• What type of service do they provide?
• How long can you expect them to be around to provide it?
• Can I trust what they say?

An important pre-purchase service is getting help understanding how an ionizer will perform in your locality. Click here to understand what role water plays in performance. A good importer will be able to provide proper pre-treatment of your water, to optimize the performance and protect your investment.

Also, what really separates companies is their post-purchase service. Companies that have been in business a long time generally have this figured out and have much invested in their good name – unlike some internet opportunists who are in business for short term gain with very little investment. See IonLife’s record with the Better Business Bureau here.

Since we have been in business, there have been many import companies that have failed. Typically new manufacturer = new importer. Importers fail for a variety of reasons – typically poor quality ionizers and/or poor service and infrastructure to provide support. Regardless of how a company fails, they leave you without these crucial post-purchase services:

• Nowhere to buy your replacement filters when you need them
• Nobody to help you if you need customer service
• No one to provide warranty service should your ionizer need it

To avoid issues down the road, you need to know the basics about the company you are buying from:

Important things to consider about the company you will buying from	Name of ionizer	Jupiter Melody	EmcoTech Athena	KYK Harmony 9040	Enagic SD501	Life Ionizer 7500	Tyent 7070
	How long in Business?	IonLife Inc. 10 years	IonWays/IonLife 10 years	WaterforLifeUSA 3 years	Enagic USA 4 years	LifeIonizer LLC 1 year	Ityent USA 1+ years
	Warranty	Lifetime parts 5 yrs labor	Lifetime parts 5 yrs. labor	5 year parts Parts & Labor	5 year parts Parts & Labor	5 year parts 3 labor	5 year parts 3 labor
	Guaranty	60 day money back 15% restocking fee	60 day money back 15% restocking fee	60 day money back 15% restocking fee	3 day money back 20% restocking fee	60 day money back 15% restocking fee	60 day money back 15% restocking fee
	Water Expertise? Can they help solve your water issue?	WQA Water expert on staff / full line of specialty filtration	WQA Water expert on staff / full line of specialty filtration	Limited	None	Limited Expertise / Full line of specialty filtration	None
	Customer Support	Full office staff including customer support	Full office staff including customer support	Full office staff including customer support	Full office staff including customer support	Limited / staff size and roles unknown	Limited / staff size and roles unknown
	Service Center	Yes Factory trained – Dedicated	Yes Factory trained – Dedicated	Yes Factory trained	Yes Factory trained	Yes Unknown	Yes Unknown
	Headqrters / Warehouse	Reno NV, New Fairfield CT, Edmonton Canada	Reno NV, Vancouver BC	Boyds, MD	Hermosa Beach, CA	Encinitas, CA	Blackwood, N.J.
	Category Rating	5	5	3	3	2	1

Click here to see all categories in the ionizer comparison table.